terms and conditions

Terms and Conditions

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COURSES CURRENTLY OFFERED BY THE MINDFUL ECOTHERAPY CENTER

THESE TERMS AND CONDITIONS

These terms and conditions govern the way in which we supply products to you, including any courses created by the Mindful Ecotherapy Center, its partners, or its representatives. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem, and other important information.

All rights not expressly granted in these terms and conditions are hereby reserved. You agree to review this agreement periodically to ensure that you are aware of any amendments to this agreement, which may be made at any time.

HISTORY OF UPDATES OF TERMS AND CONDITIONS

  • August 31, 2010 – Terms and Conditions page created
  • June 3, 2014 – Clarified one-year enrollment period
  • June 26, 2019 – Reformatted and re-published Terms and Conditions page for clarity and visual appeal
  • December 13, 2019 – Updated contact information to reflect move to Tacoma, WA
  • July 5, 2023 – Changed Terms and Conditions to reflect NBCC-ACEP #7022 approval status for online home study courses
  • April 10, 2024 – Added link to Refund and Returns page for clarification
  • June 14, 2024 – Changed Terms and Conditions to reflect NBCC-ACEP #7022 approval status for live and webinar courses
  • December 22, 2025 – Updated organizational structure type from LLC to PLLC per new service requirements
  • May 18, 2026 – Updated information to reflect no longer accepting PayPal & added Terms and Conditions update history

Last updated May 18, 2026.

INFORMATION ABOUT US AND HOW TO CONTACT US ABOUT THESE TERMS AND CONDITIONS

We are the Mindful Ecotherapy Center, PLLC – a Limited Liability Company registered in Tacoma, Washington. You may contact us at chuck@mindfulecotherapy.com or by writing to us at:
Mindful Ecotherapy Center
9524 E E St.
Tacoma WA 98445

TERMS AND CONDITIONS

1. GRANT OF LICENSE

In consideration of your payment, we hereby grant you a license to use the purchased eLearning courses (“the product(s)”). This license is limited, revocable, non-exclusive, non-sublicensable, and non-transferable, and is subject to the rights and obligations granted under these Terms. This license is personal to you and cannot be shared or exchanged with others.

2. GENERAL TERMS AND CONDITIONS

We develop, distribute, and maintain the product(s) and will also provide you with login details. We will also manage your access to the product(s) and provide support to you, where necessary. You shall not copy, modify, transmit, distribute, or in any way exploit the product(s) or any other copyrighted materials provided, other than for your individual training. Any other purpose is expressly prohibited under these terms.

Subject to these terms and conditions, you shall also not permit anyone else to copy, use, modify, transmit, distribute, or in any way exploit the product(s)or any other copyrighted materials. We provide the materials ‘as is’ and without any warranties, whether express or implied, except those that cannot be excluded under statute. We also do not warrant that the materials will be error-free, including technical inaccuracies.

3. TERMS AND CONDITIONS: ACCESS TO MATERIALS

To maintain the highest quality educational experience and comply with the continuing education standards established by the National Board for Certified Counselors, the Mindful Ecotherapy Center, PLLC, regularly reviews and updates course materials, lesson content, references, and learning resources. Because course content may change to reflect updated accreditation requirements, professional best practices, and current research, all purchased courses must be completed within one (1) year of the original purchase date. After one year, access to the course and its associated materials may expire, and a new enrollment may be required to ensure you receive the most current and accredited version of the training.

The starting date of your access to the products is deemed to be the date that you first purchased the course. Unless otherwise stated, you will have access to any courses purchased for a period of one year, starting from the time you first purchased your course. Per our terms and conditions agreement, the one-year period begins on the date of purchase of the course and expires one year later at midnight PST.

We will not attempt to contact you when your access period has ended. Per our Terms and Conditions, it is your responsibility to monitor the expiration date of your course materials. In case of expiration of your product, we cannot guarantee that certification or completion (as appropriate) will be possible. As such, it is your responsibility to ensure that you complete the content within the allocated time period of one year. If you do not think this will be possible, then extensions of time may be available for purchase at an additional cost. We will take all commercially reasonable steps to provide you with uninterrupted access to the product(s). However, your access may be restricted from time to time for reasons beyond our control.

Such reasons include force majeure events, power outages, other technical difficulties, periodic site upgrades, and actions from computer hackers and others acting outside the law. Your access may also be interrupted due to software issues, server downtime, increased Internet traffic, programming errors, regular maintenance, and other related reasons. Where this is the case, we will take commercially reasonable steps to restore your full access within a reasonable period of time. ‘Commercially reasonable’ in these terms shall mean reasonable efforts taken in good faith, without an unduly burdensome use or expenditure of time, resources, personnel, or money.

Our joint aim is to provide courses and materials of the highest quality. As such, improvements or changes to the product(s) or any other materials may occur at any time without prior notification in order to ensure that they are up to date and accurate. Where your access to the product(s) is restricted for any of the above reasons, we may provide you with a free extension of time at our sole discretion.

4. PRICING AND PAYMENT

Per our terms and conditions, we use third-party payment providers, depending on the way in which you make payments – including WooCommerce and Stripe. Per our Terms and Conditions, payment for the product(s) must be made at the point of purchase. You agree to provide payment for the product(s) in the stipulated currency, and you will be liable to pay any relevant conversion charges, as well as applicable sales tax in your region, if applicable.

Please note that per these terms and conditions, we must receive your payment in full before providing you with access to the product(s). Your payment includes the licensing of the product(s) for a limited period of time that is appropriate for the eLearning content. We are unable to provide a refund if you fail to complete the content within the allocated time of one calendar year, except at our absolute and sole discretion.

We reserve the right to review and change these terms and conditions regarding the pricing of any of our products. This will not affect products that have already been purchased.

5. CANCELLATION AND RESTRICTION POLICY – TERMS AND CONDITIONS

Where product(s) are delivered to you immediately, you will not have the right to change your mind. This means that no refunds are available for digital downloadable content such as online courses, digital books, videos, or audio recordings, since once the products are downloaded, there are no physical goods to return.

In other cases, per our standard terms and conditions, you may change your mind within fourteen (14) days of purchase, so long as materials have not been provided to you, downloaded, streamed, or otherwise accessed. If you do wish to cancel, please contact us via email.

It is your responsibility to ensure that your devices meet the system requirements, including compatible hardware, software, telecommunications equipment, and Internet service, before purchasing any content. We are unable to provide refunds where your access to the product(s) is inhibited due to insufficient system requirements.

CLICK HERE TO READ OUR REFUND POLICY

We may restrict your access to the product(s) if you breach these terms, including, without limitation:

a) A failure to make any payment due to us; or
b) Failure to provide accurate information that is necessary for us to provide the product(s) to you.

In these circumstances, we will inform you in writing with seven (7) days’ notice that your access to the product(s) will be restricted.

6. YOUR RIGHTS

This is a summary of your key legal rights. If you are based outside the United States, we recommend you review your local statutory rights.

Under the laws of the United States, the product(s) must be as described, fit for purpose, and of a satisfactory quality. If the product(s) are faulty, then you are entitled to ask for a repair or a replacement, and if the fault cannot be fixed, or it has not been fixed within a reasonable time and without significant inconvenience, then you can get some or all of your money refunded.

If you can show that the fault has damaged your device and that we have not used reasonable care and skill, then you may be entitled to compensation.

7. EXAM VOUCHERS

Where you have purchased exam vouchers in addition to the product(s), these vouchers will be subject to the terms and conditions of the relevant exam provider. Exam vouchers are non-refundable once they have been used for booking an exam.

8. INTELLECTUAL PROPERTY

All rights, title and interest in intellectual property rights relating to the product(s) including copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models (including computer software and preparatory and design materials thereof) and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by the Mindful Ecotherapy Center, PLLC.

While you may utilize the intellectual property purchased from the Mindful Ecotherapy Center, PLLC, you understand that there shall be no transfer of ownership of the same. Nothing that you see or read in the products may be copied, reproduced, modified, distributed, transmitted, republished, displayed, or performed for commercial use. All other trademarks, service marks, and trade names in this material are the marks of the respective owners, and any unauthorized use is prohibited.

9. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if it is either obvious that it will happen or if we are both aware it might happen, such as where you have discussed the possibility with us during the sales process.

We are not liable to you in any way for any indirect, special, incidental, punitive, or consequential damages of any character, including without limitation damages for loss of goodwill, work stoppage, computer failure or malfunction, loss of data, loss of productivity, or contract or any other commercial damages or losses.

We do not exclude or limit our liability to you in any case where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products (summarized above).

If the product(s) damage your device or digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice, following installation and/or download instructions, or having in place the minimum system requirements as advised by us.

Our liability to you for any damage to your computer system or loss of data resulting from the downloading of content is limited to the amount you have paid for the product(s). In no event shall we be liable for damages in excess of this sum.

10. OTHER IMPORTANT TERMS

You need our consent to transfer your rights under these terms to someone else. We may not agree to this, as these terms grant a license for your benefit only. Nobody else has any rights under these terms – they are between you and us.

No other person shall have any rights to enforce any of its terms. If a court finds part of these terms illegal, then the rest will continue in force. Even if we delay in enforcing this contract, we can still enforce it later.

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things, and it will not prevent us from taking steps against you at a later date.

11. CLIENT RESPONSIBILITY

By purchasing products or services from the Mindful Ecotherapy Center, PLLC, you are consenting to keeping your contact information up-to-date. This includes providing us with a current email address so that we may respond to any requests initiated by you. It also allows us to inform you of important service interruptions, updates, and other technical issues. These are announced in our newsletter, by email, and on this website, where appropriate.

By purchasing, accessing, downloading, or using any courses, materials, products, or services offered through the Mindful Ecotherapy Center, PLLC’s website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. You will not be able to complete your purchase until you click on the ‘I agree to these terms and conditions’ button during checkout. Your purchase constitutes your acceptance of all policies related to course access, completion deadlines, refunds, intellectual property, and continuing education requirements. If you do not agree to these Terms and Conditions, you should not purchase or use materials from this site.

11. GOVERNING LAW

These terms are governed by and construed in accordance with the laws of Tacoma, Washington, and the United States of America, and you can bring legal proceedings if necessary in the United States courts in Tacoma, Washington.

Please use the contact form below if you have any questions about these terms and conditions.